Our Vacancies

Guest Service Agent - work available

Guest Service Agent - work available

The Grand Mercure Nelson Monaco, one of Nelson’s leading hotels is looking for hospitality professionals with a cheerful, outgoing personality to join our well known and successful operation. The role is based in Nelson.

Your responsibilities as a Guest Service Agent will include checking guests in and out, handling guest queries, reconciliation of hotel revenues and end-of-day procedures, liaising with other hotel departments to ensure the smooth running of the hotel and above all, providing an exceptional level of customer service to guests.

To be considered for this role, you must have a high level of computer literacy and attention to detail. You will be well groomed, highly motivated, have an outgoing, warm personality to welcome the most weary of travellers and be an active team player.

You will be required to work a rotating roster which includes morning and evening shifts as well as weekend work.

If you’re passionate and enthusiastic about the hospitality industry this is your opportunity to progress your career.

Please forward your cv and covering letter to:

Tabatha Kingi

Hotel Administrator

E> tabatha@monacoresort.co.nz

T> 03 547 8233

Grand Mercure Nelson Monaco

6 Point Road, Monaco



Applicants must be legally entitled to work in NZ (hold New Zealand citizenship, residency or a valid work permit), and must be available for an interview (telephone, or in person).